Get back the duty on goods you re-exported.

Re-exported goods qualify for a refund of up to 99% of their import duty. Retorno finds it and a licensed broker files it.

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Estimate your refund

Import duty you pay per year$400,000

Share of those goods you re-export35%

Years of past exports to claim

Estimated refund$415,800

Retorno fee, 15%: $62,370
You keep: $353,430

Estimate only. A claim can reach back five years from the date of import. The fee is paid only after CBP pays.

How it works

Duty drawback, start to finish. Five steps from your import to a refund in your account.

You pay duty when the goods land. Every entry and the duty on it already sits in your ACE records, going back five years.

Entry summariesACE report ES-003

Entry	Entered	Port	Goods	Duty paid
M41-0283715-2	Jan 22, 2024	Miami	Centrifugal pumps	$14,280.00
M41-0291044-7	Mar 5, 2024	Port Everglades	Brake pads	$9,640.00
M41-0302268-1	Jun 18, 2024	Miami	Car tires	$21,315.00
M41-0318830-5	Oct 2, 2024	Miami	Air conditioners	$6,972.00
M41-0327459-0	Feb 11, 2025	Port Everglades	Brass valves	$3,152.00

Duty paid in the sample records$0

Pulled straight from ACE

The entry summary report already lists every import and its duty, so nothing gets typed by hand.

ES-003CBP 7501Invoices

Five years back

A first claim can reach back five years from the date of import.

20212026

The goods leave the US. Either the same goods, or goods with the same 8-digit HTS code, shipped to Latin America from Miami.

Export shipmentsFrom Miami

Same goods

The exact goods you imported leave again. This is direct identification.

8413.70.20 in and out

Same 8-digit code

Different units with the same HTS code also count. This is substitution.

8708.30.508708.30.50

Software pairs each export with an eligible import. It reads invoices in English, Spanish and Portuguese and applies CBP's matching rules.

Matching0 of 143 lines

Export invoiceFAC-2024-0317Pumps to Bogotá, Mar 14, 2024

RuleSame 8-digit HTS8413.70.20

Import entryM41-0283715-2$14,280.00 duty paid

Matched, refund $14,137.20

Lines matched just now

Brake pads to Lima$9,543.60

Tires to Santo Domingo$21,101.85

AC units to Guatemala$6,902.28

Pumps to Bogotá$14,137.20

Harnesses to Guayaquil$1,985.94

Valves to São Paulo$3,120.48

Brake pads to Lima$9,543.60

Tires to Santo Domingo$21,101.85

AC units to Guatemala$6,902.28

Pumps to Bogotá$14,137.20

Harnesses to Guayaquil$1,985.94

Valves to São Paulo$3,120.48

Reads three languages

Facturas, faturas and invoices go through the same matcher.

ret FacturaFaturaInvoice

A licensed customs broker checks every line. Then files the claim electronically with CBP. Flagged lines are fixed or removed first.

Broker reviewAndina Parts Distribution, sample

Each export left within 5 years of its import143 of 143

Substituted goods share the same 8-digit HTS code143 of 143

No import entry is claimed twice143 of 143

Proof of export on file, 2 lines removed141 of 143

Filed electronically with CBP141 lines

The broker signs

Retorno prepares the claim. A licensed customs broker reviews it and files it under their license.

Problems surface early

A missing bill of lading or a mismatched air waybill gets flagged before filing, not after.

Needs bill of ladingWaybill mismatch

Up to 99% of the eligible duty comes back. Retorno keeps 15% of what CBP actually pays. If nothing is paid, there is no fee.

Refund deposit, sample claimReceived

$0.00

You receive $482,800Retorno fee $85,200

Accelerated payment

With accelerated payment, CBP can pay before the claim is fully reviewed.

No refund, no fee

Retorno is paid only out of money CBP has already returned to you.

Prototype

One distributor's records held $568,000. The Retorno prototype read a Miami distributor's sample records and matched every export it could.

Duty reviewed: $0
Claim lines matched: 0
Refund found: $0

See what your records hold.

The review is free. You pay 15% only when CBP pays you.

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